Review & Reputation
Management
Turn reviews into revenue and protect your Arkansas business.
Are Online Reviews Hurting Your Business?
90% of potential customers look you up online before even considering doing business with you. And 80% would refuse to contact a business if they find negative information about them online.
Bad reviews, negative comments, and online defamation by angry customers, former employees, or competitors can destroy your business and your reputation. Online reputation management fixes these issues before they snowball into bigger problems.
Why You Need Reputation Management
Your online reputation is more important than ever. Here's what proactive reputation management does for your Arkansas business.
Increase Your Sales
Before people buy, they search. Products and services with positive reviews get consideration. Negative reviews get skipped entirely. More positive reviews means more opportunities.
Improve Search Visibility
Positive reviews can go viral. Word of mouth is still the most effective advertising — it's just digital now. Happy customers share, and that drives organic traffic.
Stay in Tune with Customers
Business owners get busy. Customers tell you exactly what they want, but you can't hear it. Reputation management helps you connect, listen, and respond.
Turn Mistakes into Gold
Nobody is perfect. What matters is how you respond. Go the extra mile to make it right, and that unhappy customer can become your most loyal supporter.
How Online Reputation Management Works
Our Smart Review System combines marketing, public relations, and SEO strategies to promote, protect, and defend your business's online image.
Request Reviews
We send branded email and SMS requests to your customers, making it easy for them to leave reviews on 20+ platforms including Google, Facebook, and industry sites.
Monitor Everything
Our system listens to your reputation profiles across 20+ review sites and brings all your reviews into one dashboard so nothing slips through the cracks.
Respond & Manage
Get custom notifications for new reviews. Respond publicly or privately, manage negative feedback, and turn complaints into wins — all from one place.
Market Your Reputation
Showcase your best reviews with website widgets, Google review schema, social sharing, and conversion pop-ups that turn your reputation into revenue.
One Simple Plan. Everything Included.
📝 Review & Feedback Generation
Request customer feedback and online reviews to fuel your online marketing. Engage customers via email and outbound SMS text messages.
- Request reviews on 20+ systems (and growing)
- Acquire 1st-party & 3rd-party reviews
- Branded email requests
- Multiple request modes & options
- QR Code review links
- Short URLs for web & social
- Automated requests & reminders
- Outbound SMS requests
- Automated social media posting
👁️ Review & Reputation Monitoring
Don't miss a review. We monitor your reputation across 20+ review sites and bring everything together into one place.
- Monitoring of 20+ review sites
- Centralized review management dashboard
- Custom review notifications
- Public & private review response
🌐 Google Visibility & Marketing
Market your reputation and reviews with our widget, conversion pop-up, and other features. Drive traffic and convert visitors to leads.
- Review widget for your website
- Google review schema markup
- Aggregate review rating badge
- Social sharing of reviews
- Conversion pop-ups
What Arkansas Clients Say
Great work! The WebJIVE team helped me rebuild my outdated website. Their service and support is excellent. Highly recommend!
Eric and his team at WebJIVE did a fantastic job on our HVAC website — clean design, professional look, and easy to navigate. They've been great to work with: responsive, knowledgeable, and detail-oriented.
We are a startup BBQ catering business. To say that we are happy would be a huge understatement. We have already seen business come to us because of our website and Google business page.
Frequently Asked Questions
What is online reputation management?
Do Google reviews affect my SEO?
Can I ask customers for Google reviews?
Can you remove negative reviews?
How many review sites do you monitor?
How does the review widget work on my website?
Is there a contract?
How do I respond to negative reviews?
Take Control of Your Online Reputation
Stop letting reviews manage you. Start turning feedback into fuel for growth — for just $99/month with no contracts.
Email: support@web-jive.com · Mon–Fri 8am–6pm CST
Let’s Talk
Book a Free 15-Minute Meeting
Ready to grow? Grab a time below, or call 501-588-1979 — no pressure, just answers.