Real Time Chat is a feature that is available to Web-JIVE customers, and requires closer management and upkeep than many of the other tools we use on a website. With real time chat, a visitor to your site can start an electronic conversation with someone at your company who can provide answers and support for that persons needs. Sometimes real time chat simply covers things like your hours of operation, address, and availability of a certain product. But sometimes it will involve discussion on specific needs for a potential customer, like technical specs. For an e-commerce website, real time chat is very beneficial. When a customer is shopping in your store, and has a question about your product or supplier, they will want an answer to their question quickly - or they will move on. The trick to a successful real time chat tool is to be able to provide what that visitor needs when they need it.
Image galleries provide a great opportunity for you, the business owner, to showcase your work for site visitors. They provide real examples of work you have produced and give potential clients concrete evidence of your capabilities and a glimpse of what you could potentially do for them. As a Web-JIVE customer, you have various tools available to you that will allow you to showcase your work in a gallery.
Just like the rest of your Web-JIVE site, the image gallery tools available will allow you to change the content, upload new photos, re-organize existing images, and delete items as often as you like. And as always, this all happens real time.
Company Directory is a tool that allows site users and visitors information for departments and/or individuals at your company. Directory tools often allow the user to organize and update information from the site. Many tools allow creation of dedicated lists of employees, members, teams or groups. Some sites may wish to control the amount of information available through custom field selection. Other sites allow access to directory information only to registered users.
Voting polls allow you to solicit feedback from site visitors regarding any number of subjects. Web-JIVE sites contain a standard Voting Poll tool that can be set up and maintained with ease. A Voting Poll can allow you to ask for feedback on a current news story, or a specific product or service you offer or could offer in the future.
Electronic newsletters are utilized by many companies to communicate new and updated information to a large number of people with a simple email message. When utilizing a newsletter, your website should include an easy way for visitors to register (sign-up) to receive the newsletter. The actual newsletter email message you send should always include an "un-register" option for people who do not wish to receive the newsletter any longer. As a Web-JIVE customer, we can help you add this functionality quick while providing tips and guidelines on how and when to use newsletters.