Business Solutions · Reputation

Review & Reputation
Management

Take control of your online image with our Smart Review System.
Turn reviews into revenue and protect your Arkansas business.
90%
Look You Up First
84%
Trust Reviews Like Referrals
20+
Review Sites Monitored
$99
Per Month

Are Online Reviews Hurting Your Business?

90% of potential customers look you up online before even considering doing business with you. And 80% would refuse to contact a business if they find negative information about them online.

Bad reviews, negative comments, and online defamation by angry customers, former employees, or competitors can destroy your business and your reputation. Online reputation management fixes these issues before they snowball into bigger problems.

45%
Lost revenue from negative rep events
89%
Companies actively manage rep risk
75%
Trust businesses with positive reviews
70%
Say reviews older than 3 mo are stale

Why You Need Reputation Management

Your online reputation is more important than ever. Here's what proactive reputation management does for your Arkansas business.

💰

Increase Your Sales

Before people buy, they search. Products and services with positive reviews get consideration. Negative reviews get skipped entirely. More positive reviews means more opportunities.

📈

Improve Search Visibility

Positive reviews can go viral. Word of mouth is still the most effective advertising — it's just digital now. Happy customers share, and that drives organic traffic.

👂

Stay in Tune with Customers

Business owners get busy. Customers tell you exactly what they want, but you can't hear it. Reputation management helps you connect, listen, and respond.

🔄

Turn Mistakes into Gold

Nobody is perfect. What matters is how you respond. Go the extra mile to make it right, and that unhappy customer can become your most loyal supporter.

How Online Reputation Management Works

Our Smart Review System combines marketing, public relations, and SEO strategies to promote, protect, and defend your business's online image.

Request Reviews

We send branded email and SMS requests to your customers, making it easy for them to leave reviews on 20+ platforms including Google, Facebook, and industry sites.

Monitor Everything

Our system listens to your reputation profiles across 20+ review sites and brings all your reviews into one dashboard so nothing slips through the cracks.

Respond & Manage

Get custom notifications for new reviews. Respond publicly or privately, manage negative feedback, and turn complaints into wins — all from one place.

Market Your Reputation

Showcase your best reviews with website widgets, Google review schema, social sharing, and conversion pop-ups that turn your reputation into revenue.

One Simple Plan. Everything Included.

Smart Reviews
$99/mo
No contracts · Cancel anytime
Get Started →

📝 Review & Feedback Generation

Request customer feedback and online reviews to fuel your online marketing. Engage customers via email and outbound SMS text messages.

  • Request reviews on 20+ systems (and growing)
  • Acquire 1st-party & 3rd-party reviews
  • Branded email requests
  • Multiple request modes & options
  • QR Code review links
  • Short URLs for web & social
  • Automated requests & reminders
  • Outbound SMS requests
  • Automated social media posting

👁️ Review & Reputation Monitoring

Don't miss a review. We monitor your reputation across 20+ review sites and bring everything together into one place.

  • Monitoring of 20+ review sites
  • Centralized review management dashboard
  • Custom review notifications
  • Public & private review response

🌐 Google Visibility & Marketing

Market your reputation and reviews with our widget, conversion pop-up, and other features. Drive traffic and convert visitors to leads.

  • Review widget for your website
  • Google review schema markup
  • Aggregate review rating badge
  • Social sharing of reviews
  • Conversion pop-ups

Don't Let Reviews Manage You

Start managing your online reviews today. $99/month, no contracts, cancel anytime.

Schedule a Chat →

What Arkansas Clients Say

Great work! The WebJIVE team helped me rebuild my outdated website. Their service and support is excellent. Highly recommend!
Danny S.
Arkansas Business Owner
Eric and his team at WebJIVE did a fantastic job on our HVAC website — clean design, professional look, and easy to navigate. They've been great to work with: responsive, knowledgeable, and detail-oriented.
Amy B.
HVAC Company
We are a startup BBQ catering business. To say that we are happy would be a huge understatement. We have already seen business come to us because of our website and Google business page.
Jason R.
Catering Business, Arkansas

Frequently Asked Questions

What is online reputation management?
Online reputation management involves a combination of marketing, public relations, legal, and SEO strategies to promote, protect, and defend your business's online image. It includes monitoring reviews, responding to feedback, generating positive reviews, and marketing your reputation across the web.
Do Google reviews affect my SEO?
Yes. Google reviews directly affect your local search rankings. Positive reviews improve search engine visibility, and Google's algorithm favors businesses with consistent, recent positive feedback. Our system includes Google review schema markup to further boost your visibility.
Can I ask customers for Google reviews?
Absolutely. Our system makes it easy with branded email requests, outbound SMS, QR codes, and short URLs. We automate the request process with reminders so more of your satisfied customers actually leave reviews.
Can you remove negative reviews?
We can't directly remove legitimate negative reviews, but we can help you respond professionally and bury them with fresh positive reviews. If a review is fake or fraudulent, we can guide you through Google's flagging process to have it removed.
How many review sites do you monitor?
We monitor 20+ review sites including Google, Facebook, Yelp, industry-specific sites, and more. All reviews are consolidated into one easy-to-use dashboard where you can manage, respond, and report on them.
How does the review widget work on my website?
Our review widget displays your best reviews directly on your website, building trust with visitors. We also implement Google review schema so your star ratings appear in search results, and conversion pop-ups to showcase recent positive reviews to website visitors.
Is there a contract?
No contracts. It's $99/month and you can cancel anytime. We believe in earning your business every month, not locking you in.
How do I respond to negative reviews?
Our platform lets you respond publicly or privately to any review from one centralized dashboard. We recommend responding promptly and professionally — acknowledge the issue, offer a solution, and invite further communication offline. This shows potential customers your commitment to making things right.

Take Control of Your Online Reputation

Stop letting reviews manage you. Start turning feedback into fuel for growth — for just $99/month with no contracts.

Email: support@web-jive.com · Mon–Fri 8am–6pm CST

No Smoke and Mirrors — Since 2006