How WebJIVE took Helena Hospital from 1 public page to 22
Helena Hospital is a community-owned Rural Emergency Hospital serving Phillips County and the surrounding Arkansas Delta. WebJIVE built its new website on Jarvi, with clear paths for patients, visitors, clinics and hospital information. See the live site at helenahospital.com.
Client background and challenges
Helena Hospital runs a 24/7 emergency department in Helena, with clinics in Helena and Marianna.
Before launch, on the morning of September 4, 2026, helenahospital.com was a single coming-soon page that said: “Our new website is coming soon. Please check back with us.” It did not link visitors to the patient portal, clinics, emergency department or billing.
A hospital website becomes more useful when essential information is organized around the questions patients and visitors actually ask.
WebJIVE’s approach
- Clear paths. The homepage organizes key needs through Emergency, Find a Clinic, Patient Portal, Pay Your Bill, Visitor Information and Careers.
- Dedicated pages. The site has separate pages for services, clinics, patients, visitors and the hospital itself, including medical records, billing, leadership and accessibility.
- Mobile-ready design. WebJIVE used responsive website design, reduced the size of leadership headshots and served fonts from the site itself.
- Built on Jarvi. The site runs on Jarvi, WebJIVE’s website platform, which includes a built-in AI editor. The editor is switched on for the hospital’s account.
- Readable structure. The homepage includes Hospital structured data, alongside a sitemap, robots.txt file and llms.txt file.
Results
| Metric | What it measures | Result |
|---|---|---|
| Public pages | Pages on the public site: what visitors could reach on launch morning (Sep 4, 2026) vs the live sitemap (Oct 6, 2026) | 1 → 22 |
| Mobile PageSpeed | Google PageSpeed Insights, homepage, median of 3 runs, Oct 6, 2026 | 98 |
| Desktop PageSpeed | Google PageSpeed Insights, homepage, median of 3 runs, Oct 6, 2026 | 100 |
| Accessibility | Google Lighthouse automated accessibility score, homepage, Oct 6, 2026 | 100 |
| Leadership photos | Total size of the 7 leadership headshots, originals vs on the live site | 11.7 MB → 383 KB |
There is no before PageSpeed score because the old site was only a placeholder page.
How community hospitals can replicate this playbook
- Ask for clear paths to emergency care, clinics, patient portals and billing.
- Ask for dedicated pages with addresses, phone numbers and hours for each clinic.
- Ask for mobile-friendly pages covering patients, visitors, services and hospital information.
- Ask how staff will update every page after launch.
- Ask for accessibility information and a site structure that can be read by search engines and AI assistants.
Frequently Asked Questions
What does a hospital website cost?
It depends on the scope of the site. Ask WebJIVE for a quote.
When did the site launch?
The site went live on September 4, 2026.
What is Jarvi?
Jarvi is WebJIVE’s website platform. It includes a built-in AI editor, which is switched on for Helena Hospital’s account.
Is the site accessible?
The site includes an accessibility statement, and the homepage received a Google Lighthouse accessibility score of 100.