93 on a Phone, 99 on Desktop: A Custom Website for North Hills Family Medical Center
WebJIVE designed and built a custom website for North Hills Family Medical Center, an independent primary care clinic in North Little Rock, Arkansas, in 2025 and has hosted it since June 2025. The home page shows the clinic's hours, its walk-in hours and its phone number, with links to the patient portal and new patient forms. See the live site at nhfmc.com.
Client background and challenges
A primary care clinic's website is often the first stop before a phone call or a visit. A clinic like this one needs its site to do a few practical jobs well:
- Hours at a glance: Patients deciding whether to call ahead or walk in need regular hours and walk-in hours without having to search for them.
- A short path to forms: New patients need to find the application and paperwork before their first visit.
- Speed on a phone: Many visitors arrive on a phone, so pages need to load quickly over a mobile connection.
- A secure connection: A medical site sends visitors on to a patient portal, so a valid HTTPS certificate matters.
A clinic website does its job when a visitor can find the hours, the phone number and the next step without scrolling or searching, on whatever device is in hand.
WebJIVE’s approach
- Custom design and build: WebJIVE handled the custom website design and build, drawing on its work on websites for medical practices.
- Hours up front: Clinic hours and walk-in clinic hours appear on the home page.
- Patient links in one place: The site links to the patient portal, the new patient application and the new patient paperwork.
- Phone number on the page: The clinic’s phone number appears on the page, so visitors don’t have to look for it.
- Secure connection: The site is served over HTTPS with a valid certificate.
- Managed hosting: WebJIVE has provided hosting with automated updates since June 2025.
Results
WebJIVE tested the home page with Google PageSpeed on November 5, 2026, and reports the median of 3 runs.
| Metric | What it measures | Result |
|---|---|---|
| Google PageSpeed performance score | Overall loading performance, scored out of 100 | 93 on a phone, 99 on desktop |
| Time until the main content is shown | How long a visitor waits to see the main part of the page | 3.2 seconds on a phone, 0.7 seconds on desktop |
| Layout shift while loading | How much the page jumps around as it loads | 0 on phone and desktop |
| Time blocked from responding to a tap or click | How long the page is too busy to react to a visitor | 0 ms on a phone |
| Home page weight on a phone | How much data the home page downloads | 516 KB |
| Secure connection | Whether visitors connect over encrypted HTTPS | Served over HTTPS with a valid certificate |
| Partnership | How long WebJIVE has hosted and supported the site | Since June 2025 |
How medical practices can replicate this playbook
- Lead with hours: Put regular hours and any walk-in hours on the home page, not just on a contact page.
- Link every patient task: Link to the portal, intake forms and new patient paperwork from the home page.
- Make calling easy: Show the phone number as text that a visitor can tap to call on a phone.
- Test on a phone first: Run Google PageSpeed on the mobile setting several times and look at the middle result, not just the best one.
- Keep the basics current: Use hosting with a valid HTTPS certificate and regular software updates.
Frequently Asked Questions
What is included in a WebJIVE website for a medical practice?
Each project is scoped on its own. A typical scope covers custom design, the build and hosting with routine software updates. WebJIVE confirms the details in the quote.
How long does a new website take?
That depends on how many pages the site has and how quickly content and approvals come together. WebJIVE agrees a schedule with each practice at the start.
Who handles updates after launch?
On WebJIVE hosting, software updates run automatically. Practices can send content changes, such as new hours, to the WebJIVE team.
What does it cost?
WebJIVE quotes each project; ask us.